Airtel Launches First-of-Its-Kind Marketing Communications Platform in Chandigarh to Help SMBs Grow Their Businesses

Chandigarh, October 6th, 2023 (kulbir kalsi): Bharti Airtel has launched a first-of-its-kind marketing communications platform in Chandigarh called Airtel IQ Reach. The platform is designed to help emerging and small & medium businesses (SMBs) improve their customer engagement strategy with tailored communications.

Businesses in Chandigarh can now use Airtel IQ Reach to reach out to their target customers in a cost-effective manner. The platform allows businesses to design customized messages, upload or select their target audiences, schedule their messages, and track campaign effectiveness, all in a few clicks.

Airtel IQ Reach also offers real-time insights and comprehensive analytics on a centralized dashboard, so businesses can measure their campaign effectiveness. The platform is currently live for communications via WhatsApp & SMS, and will soon be rolled out on voice and other channels.

Abhishek Biswal, Head – Digital Products & Services, Airtel Business, said, “Customers are at the heart of everything we do at Airtel. We have designed Airtel IQ Reach especially for the small and medium business segments to enable them to elevate their customer communication. The platform leverages cutting-edge technology along with Airtel’s strengths of infrastructure, data, and engineering expertise to facilitate enterprises in targeted customer communications.”

Airtel IQ Reach is a valuable tool for businesses in Chandigarh that are looking to improve their customer engagement and grow their businesses.