RBI Ombudsman Rajeev Dwivedi Meets Haryana CM Naib Singh Saini: Strengthening Financial Security and Awareness

In a significant interaction, Reserve Bank of India (RBI) Ombudsman **Rajeev Dwivedi** met with Haryana Chief Minister **Naib Singh Saini** in Chandigarh to discuss pivotal initiatives aimed at enhancing consumer protection in the banking and financial sector. The meeting shed light on critical strategies, particularly the **RBI Integrated Ombudsman Scheme 2021**, which operates on the principle of “One Nation, One Ombudsman,” streamlining grievance redressal into a single-window mechanism.

Ombudsman Rajeev Dwivedi shared detailed insights into the RBI’s ongoing measures to safeguard consumers against digital fraud and financial exploitation. This included the importance of vigilance in financial transactions and awareness of the latest scams. Chief Minister Saini emphasized the growing need for citizens to stay informed about secure banking practices. He highlighted that individuals should refrain from transferring funds based on investment offers in **shares, cryptocurrencies**, or other suspicious schemes.

Both leaders discussed the use of the government’s sancharsathi.gov.in portal, which enables citizens to report suspected frauds effectively.

Dwivedi outlined RBI’s efforts to spread financial literacy, including focused public awareness campaigns conducted by the RBI Ombudsman Office in Chandigarh. To reinforce this, he presented the Chief Minister with a copy of the RBI-published booklet, “Raju aur Chalis Chor”, a creative guide that educates readers on different methods of financial fraud.

The Integrated Ombudsman Scheme 2021 has been a game-changer in grievance redressal, simplifying consumer access to a unified platform for resolving disputes with regulated financial entities. It aligns with the government’s vision of **Digital India**, ensuring efficiency and transparency.

The Haryana CM urged the public to adopt stringent precautions in financial dealings:
Avoid falling prey to unsolicited investment schemes.
Stay cautious while sharing sensitive financial details online.
Report any suspicious activities promptly to ensure swift action.

The RBI’s continuous efforts to bolster financial literacy resonate strongly in Haryana, a state at the forefront of digital adoption in banking. The interaction between Dwivedi and Saini underscores the collaborative role of government and regulatory bodies in promoting a safe digital economy.

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